Event interval analysis: Why do processes take time?

摘要

Through the application of process mining, valuable evidence-based insights can be obtained about business processes in organisations. As a result, the field has seen an increased uptake in recent years as evidenced by success stories and increased tool support. However, despite this impact, current performance analysis capabilities remain somewhat limited in the context of information-poor event logs. For example, natural daily and weekly patterns are not considered but they are vital for under