Water panel should focus on innovation and flexibility

摘要

Thames Water's plans for a panel to help direct thinking on its minor works programme is a positive step to resolve inefficiencies in the sector that hurt clients and, in the long run, consumers. There are several causes of this inefficiency: for instance, while all parties in the water industry declare that innovation has a central role, the reality is that the rigid contracts between Of wat and water firms can block new ways of working and leave little room for innovation.