AWARD FOR INNOVATION

摘要

Transport for London is leading the way in removing cash from the bus network. Cash ceased being collected by drivers from July 2014, on the basis that 99% of bus users already use pre-paid Oyster cards, on-the-day contactless bankcard payments or concessionary passes. A series of safeguards were rolled out to make the transition as simple, seamless and straightforward as possible, including a one more journey' feature for Oyster Pay As You Go users. The judges recognised the advantages that cashless ticketing could bring. The industry was likely to move in this direction but it was important it should do so in a way that does not deter people from travelling.