Do 'good' food products make others look 'bad'?: Spin-off effects of labels for sustainable food production in the consumer perception

摘要

Purpose - The objective of this study is to examine whether sustainability labels like Fair Trade have a spin-off effect to mainstream products in the consumer perception: do consumers perceive mainstream products and brands more negatively in the presence of a product with a sustainability label? Design/methodology/approach - Five scientific experiments were conducted to test the spin-off effect of products with sustainability labels on evaluations of mainstream products. Experiments vary with respect to product category, label, respondents, and stimuli. Next, a focus group study was conducted to further explain the findings. Findings - The results show that a spin-off effect of sustainability labels in the consumer perception is unlikely. None of the experiments shows a significant spin-off effect, neither directly, nor under the conditions of quality differences between supermarkets, search behaviour of consumers, presence of competing labels, and different involvement categories. Also, a variety of different types of stimuli (scenarios and visual) and research designs (experiments and focus group interviews) did not reveal the hypothesized effect. Research limitations/implications - The results imply that retailers' fears for a negative spin-off effect of products with sustainability labels to the rest of the assortment hold little ground. Although the evidence is consistent over different designs, stimuli, contexts, and dependent variables, only a limited range of stimuli-method combinations is tested. Originality/value - This study is the first to investigate the existence of a spin-off effect from products with a sustainability label to mainstream products.