In her 'no-nonsense' guide, Margaret Crockett has condensed into less than 200 pages (and an 18-page index) a wealth of practical information about recordkeeping, records management, archives management, archival preservation and the archival profession. The author, an experienced archives and records consultant, identifies her intended audience as those who have had little or no formal training in the topics she covers, but who want or need a clearer understanding of them. As I opened the book, I wondered about its relevance for archival professionals, but soon realised that it has real value in helping to bridge what can be a challenging communication gap between theory and reality, between jargon and plain language.
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