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DESIGNING THE MODERN GROCERY STORE: IT'S ALL ABOUT THE EXPERIENCE

机译:设计现代杂货店:一切都与体验有关

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摘要

Competition drives innovation, and grocery stores and supermarkets are in the midst of great evolution. The familiar brick-and-mortar stores long at the center of consumer life are being spurred to change by intense online competition and the shifting shopping habits of Millennial and their successors, Generation Z. No longer are variety, price and ease of shopping enough to ensure a steady and growing clientele. Today's food consumer can get all that online. What a physical store can offer is an experience. That includes lively visual merchandising, in-store sampling, destination centers inside grocery stores, a combination of online and in-store shopping and even in-store entertainment, dubbed retailtainment. What neighborhood farmer's markets discovered already-that the experience of buying fresh food and the delights that live entertainment draws in the customers- brick-and-mortar stores are increasingly including in their stores.
机译:竞争推动创新,而杂货店和超级市场正处在巨大发展之中。长期处于消费者生活中心的熟悉的实体店正受到激烈的在线竞争以及千禧一代及其后代Z世代不断变化的购物习惯的刺激而发生变化。种类,价格和易于购物的程度已不再足以确保稳定增长的客户群。今天的食品消费者可以在线获取所有信息。实体店可以提供的是一种体验。这包括生动的视觉商品销售,店内采样,杂货店内的目的地中心,在线和店内购物甚至店内娱乐相结合,被称为零售娱乐。邻里农贸市场已经发现的东西-购买新鲜食品的经验和现场娱乐吸引顾客的体验-实体商店越来越多地包括在他们的商店中。

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    《Architecture》 |2017年第8期|52-55|共4页
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