Three little letters are proving they can deliver accounting firms big benefits in the quest for greater process automation. Enter RPA. Robotic process automation, more commonly known as RPA, involves programming software to automate manual processes across applications. The goal: to reduce the burden of repetitive, simple tasks on employees. The potential impact: big. The technology has gained greater attention in recent years as more firms look to drive efficiencies and improve workflows through automation. Despite this, the profession's adoption of RPA remains in the earlier stages, according to sources. "As far as adoption goes, I think it's still a little bit slow. Certainly at the larger firms it seems like people are moving in that direction, and certainly integrating RPA with other technologies that you're purchasing seems to be something that is in play as well," said Andrew Spikes, shareholder at Topeka, Kansas-based Mize CPAs.
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