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How to utilize tacit knowledge in health organizations: An Iranian perspective

机译:如何在卫生组织中利用隐性知识:伊朗的观点

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摘要

>Background: Studies show that 90% of an organization’s knowledge is embedded and synthesized in its employees’ minds. Thus, when employees leave the organization or their positions change, their valuable knowledge, skills, and experiences are lost, however, if used properly, tacit knowledge can be a source of innovation and competitive advantage in an organization. This study aimed at exploring the methods for sharing and utilizing tacit knowledge in health organizations. >Methods: In this study, qualitative approach was adopted to explore ways of utilizing tacit knowledge in health organizations. Tacit knowledge experts, who had published at least one relevant article, conducted 17 individual and 2 group interviews. Purposeful sampling was used to select the participants. Methods for sharing and utilizing tacit knowledge were explored by holding in-depth semi-structured interviews. Data were analyzed using thematic analysis. >Results: The results were summarized into 5 categories and 18 themes. The categories included ‘identification of different dimensions of organizational knowledge’, ‘prerequisites of tacit knowledge utilization’, ‘defining the process of tacit knowledge utilization’, ‘converting tacit to explicit knowledge’, and ‘converting tacit to tacit knowledge’. Participants believed that the process of converting tacit to explicit knowledge was a cyclical process that included the understanding the existing situation and detecting knowledge entry points, identifying knowledge items and harvesting them, assessment, codification, and standardization, entry into knowledge repository, and updating. >Conclusion: Our results revealed that health organizations need the prerequisites of tacit knowledge sharing to acquire the capacity to utilize this kind of knowledge. Because the themes extracted in this study are rarely used in health organizations, the results will be helpful in guiding the development of knowledge utilization strategies and planning in these organizations.
机译:>背景:研究表明,组织90%的知识是嵌入并综合在员工的脑海中的。因此,当员工离开组织或职位变动时,他们宝贵的知识,技能和经验会丢失,但是,如果使用得当,隐性知识可能成为组织创新和竞争优势的来源。这项研究旨在探索在卫生组织中共享和利用隐性知识的方法。 >方法:在本研究中,采用定性方法来探索在卫生组织中利用隐性知识的方法。隐性知识专家至少发表了一篇相关文章,进行了17次个人访谈和2次小组访谈。有目的的抽样被用来选择参与者。通过进行深入的半结构化访谈,探索了共享和利用隐性知识的方法。使用主题分析对数据进行分析。 >结果:结果分为5个类别和18个主题。类别包括“识别组织知识的不同维度”,“隐性知识利用的先决条件”,“定义隐性知识利用的过程”,“将隐性转换为显性知识”和“将隐性转换为隐性知识”。与会者认为,将默认知识转换为显性知识的过程是一个周期性过程,其中包括了解现有情况并检测知识入口点,识别知识项并进行收获,评估,整理和标准化,进入知识库并进行更新。 >结论:我们的结果表明,卫生组织需要隐性知识共享的先决条件,才能获得利用此类知识的能力。由于本研究中提取的主题很少在卫生组织中使用,因此该结果将有助于指导这些组织的知识利用策略和计划的制定。

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