Both patients and providers hope for better management strategies for nonspecific activity-related upper limb pain (herein referred to as “arm ache”). The next innovation in the care of arm ache may arise from the strong evidence that mood, coping strategies (e.g., catastrophic thinking), and heightened illness concern—all very responsive to treatment with cognitive behavioral therapy—account for a large percentage of the variation in symptom intensity and magnitude of disability. This focus on treatments to reduce symptoms and disability represents a change in culture for patients and providers, both of whom are accustomed to the biomedical framework that anticipates a direct correspondence between illness (the state of being unwell) and disease (pathophysiology). Not all patients are ready for such an approach, but as a first step health providers can prioritize empathy; remain mindful that words, illness concepts, and treatments can reinforce ineffective coping strategies; and encourage curiosity about the human illness experience.
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