市场竞争中的营销策略工具研究

摘要

As the competition business environment of communications sectors changing and the degree of competition intensifing, the competitors are facing with big challenges and opportunities. In order to solve the maintain customer and market development problems of operators group and promote the sustainable development, this paper uses the ways of marketing plan to design marketing tools for the target market of important customer and medium / high-end customer from the point of meeting the customer's demand, improving customer's loyalty, and improving the viscosity of product.%随着通信行业全业务市场竞争环境变化与竞争程度加剧,三方对手均面临着巨大的挑战和机遇.为了切实解决运营商集团客户保有和市场拓展问题,促进可持续发展,文章采取营销策划的研究方法,从满足客户需求、增进客户忠诚、提高产品粘性的角度出发,设计针对重点集团客户和中高端客户目标市场的营销策略工具供客户经理使用.