The present building facility management status in China resulted in many problems such as highenergy consumption, failure of automation control, services failure and poor indoor air quality. Based onquestionnaires and interviews to professional engineers and building users, a comprehensive evaluation index system was established on facility management of high-rise office buildings. A Fuzzy AHP based upon hierarchy criteria system was established. A Fuzzy AHP Evaluation Model on Facility Management System was set up ;α-cut analysis was introduced and incorporated with expert knowledge together, which made up the optimism index λ. The fuzzy optimum crisp weight of each criterion was resulted from data-mining. Case investigations were processed in high-rise office buildings in Shenyang. The results illustrated that indoor air quality, thermal comfort and life cycle cost were the most important indexes in the evaluation of Facility Management System of high rise office buildings. Residents in high-rise buildings in Shenyang pay less attention to maintenance management and environment protection. By comparison with the analysis result of Export Choice, Fuzzy AHP-based evaluation model could act as a scientific reference for the establishment of governmental standards in facility management area in building.
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