BDS 导航终端用户主观体验量化评价方法

摘要

In order to resolve the difficulty of quantitative evaluation of the user’s subjective experience quality of BDS nav-igation terminal,this paper got the users’feedback in army for the using feeling of BDS navigation terminal,through the methods such as design and implementation of the user interviews and questionnaire survey,which were based on the experi-ence accumulated in the process of BDS navigation terminal application security.In a hierarchical analysis method as the basic method,the paper puts forward a user’s subjective experience of quantitative evaluation of the BDS navigation terminal user experience evaluation index system.The system index and evaluation criteria are made in detail in the paper,and it also designs a set of test methods matched with the system,So that to achieve the quantitative evaluation of the user’s subjective feeling of BDS navigation terminal.%本文针对 BDS 导航终端的用户主观体验质量难以量化评价的问题，基于长期在 BDS 导航终端应用保障过程中积累的经验，通过针对性的设计并实施用户访谈、问卷调查等方式，获得了部队用户对 BDS 导航终端使用感受的真实反馈。以层次分析法为主要基础方法，提出了一种能够将用户的主观使用感受进行量化评价的 BDS 导航终端用户体验评价指标体系。文中对该体系的指标项目与评判标准做出了详细说明，并设计了一套与之配套的测试方法，实现了 BDS 用户终端在用户主观感受方面的量化评价。