Verification of Quality Requirement Method Based on the SQuaRE System Quality Model

摘要

For a purpose of suitable system product development and acquisition successfully, it is extremely important to specify the quality requirement for target system during system design phase, and developing or selecting a most suitable product finally from among the alternative candidate products. However, the quality requirements analysis is a very difficult matter because it is non-formulaic and demands much of product customer’s technical perceptiveness. Traditionally, analysis of quality requirements of a product has been conducted through questionnaires or interviews with customers based on survey investigator’s personal experience. This kind of lack of structure and incompleteness in the traditional approach introduced missing requirements and errors in prioritizing requirements to implement in the requirement analysis of a product. On the other hand, we have been working on developing the techniques (SQuaRE) for quality requirements and evaluation for system and software product for a long time in ISO/IECJTC1/SC7WG 6. For the purpose of specify the quality requirement of system product, the method of quantitative quality requirement definitions based on ISO/IEC9126 [1] quality model that includes six characteristics is widely recognized. However, independency among each quality characteristic is not sure and the suitability of method by using these six quality characteristics for quality requirement is not certified statistically. In this paper, we propose the concept of quality requirements definition method based on the SQuaRE quality models define in ISO/IEC25030 [2,3]. Also, this paper proposes the result of verification about effectiveness of quantitative quality requirement definition approach from the view point of six quality characteristics described in ISO/IEC9126.