App软件用户评论与评分星级一致性判断方法

摘要

Due to the freedom and randomness of the network comments, the inconsistence between the user's comment and user's mark of App software makes it difficult to choose App software.This paper presents a method by analyzing the relationships among user's comment and user's mark.Firstly, through analyzing the grammar relationships in App software's feature-sentiment-word-pairs, the user's emotional tendency about App software is quantified combining with the dictionary and the network sentiment words.After calculating the user's comprehensive score of App software, the consistency of App software user's comment is judged by comparing this score and the user's mark.Finally, experimental results show that the method is effective.%由于网络评论的自由性和随意性,App软件用户评论与评分星级的不一致给用户选择App软件带来了困难.提出综合分析用户评论和评分星级二者间的关系,首先通过分析App软件特征情感词对的语法关系,结合词典和网络情感词,量化用户对App软件的情感倾向程度;再计算每条评论中用户对App软件的综合评分,并与评分星级进行比较以判断用户评论与评分星级是否一致;最后通过实验验证了方法的有效性.