Doctor-Patient Experience Research Base;
National Health Commission;
Beijing 100044;
China;
Department of Nursing;
the First Affiliated Hospital of Chongqing Medical University;
Chongqing 400016;
China;
Peking University People’s Hospital;
Beijing 100044;
China;
Ai Shi Te Technology Center;
Chongqing 400060;
China;
Department of Data Science;
Tsinghua University;
Beijing 100084;
China;
patient experience; medical service; artificial intelligence; Healthy China;