Effects of employee performance management on employee learning and development within banks in Nigeria.

摘要

This qualitative grounded theory study applied a systematic approach to exploring effects of employee performance management on employee learning and development within the Nigerian banking industry. Non-probability purposeful quota sampling yielded 29 one-on-one interviews with heads of human resources and officers with bank-wide responsibilities for employee performance management and employee learning and development drawn from 12 banks (50% of the industry as of June 2008). Two levels of one-on-one interviews with 27 officers of 10 banks, word transcription of the interview responses per participant, integration of the transcribed responses by common bank and validation of integrated interview transcripts per bank yielded the primary data. Application of the qualitative data analysis software, NVivo7 in primary data analysis generated themes and patterns of practice, which indicated that effects of employee performance management on employee learning and development are (a) assessment of employee leadership capabilities or potentials, (b) validation of employee's job role competencies, and (c) derivation of employee learning and development needs. The study proposed the integrated employee performance management as a phenomenon that could lead to generation of a new theory.