A Case Study Exploring Organizational Development and Performance Management in the Operational Infrastructure of a Professional Working Organization, Using Academic Constructs.

摘要

Curriculum, as a concept, has been historically associated with traditional schooling, but the reality is that its application extends to many arenas beyond academia. Through the case study lens, this dissertation utilized the ideologies of curricular theorists John Dewey, John Franklin Bobbitt, and Ralph Tyler to explore how intended, enacted, and assessed curricula phases can integrate into a professional working organization's comprehensive functionality and materialize into the planning and implementation of its operational infrastructure. Following content analysis of a selected institution's operational system, using closed codes, a descriptive comprehensive curriculum was designed to address the research purpose of understanding employee performance and organizational outcomes. Findings indicated that curricular phases are inherently embedded into the organizational development and performance management of nonacademic spaces; moreover, the framework of an organization's operational infrastructure consists largely of curriculum elements. The primary research implication invokes being able to manage the efficiency and effectiveness levels of (a) personnel unit performance and (b) the workplace environment, through curriculum analysis and prescription.