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THE ROLE OF CONTINUING EDUCATION IN RETAIL MANAGEMENT (PROFESSIONAL DEVELOPMENT, RETAIL BUYERS).

机译:继续教育在零售业管理中的作用(专业发展,零售业)。

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摘要

The perceptions and opinions of retail buyers regarding continuing education were assessed. Fifty-seven buyers from discount chain stores within the United States responded to a prepared questionnaire. Age, experience, education and store volume were variables selected to test research hypotheses formulated for this study. All hypotheses were partially or fully accepted.;Very few persons were involved in formal continuing education. Persons with no post secondary experience were more likely to be involved in informal continuing education activities. Thirty-five percent of the sample indicated their employer offered training programs to them within the past year.;Less than one half of the retail organizations provided opportunities to improve selected business skills. Leadership, decision making and negotiating skills were the three skills most often offered by retailers. Retail buyers chose decision making, negotiating and interpersonal skills as the three most important business skills.;Statistical analysis revealed several positive relationships existed among the importance placed on the skills by the retail buyers. A relationship was found between qualitative and quantitative analytical skills, and between analytical and communicative skills.;Responents were predominantly male, between 31 and 45 years old, with at least one year of college. Most buyers were employed by retail organizations whose sales volume was between ;Trade publications and economic trend reports were information sources most often supplied to buyers by the retail organizatons. However, the buyers rated customer profiles as the single most important reference in addition to economic trend reports. Television and radio news media were used most often by the buyers to obtain information about current events.;Forty percent of the respondents anticipated an occupational change within the next three to five years. The majority of this group are college educated, under 40 years of age, and with seven to fifteen years' buying experience. This finding supports earlier studies and articles which identified high turnover among mid-management retail personnel.
机译:评估了零售购买者对继续教育的看法和意见。来自美国折扣连锁店的57位购买者回答了一份准备好的问卷。年龄,经验,教育程度和存储量是选择的变量,用于测试为该研究制定的研究假设。所有的假设都被部分或全部接受。很少有人参与正式的继续教育。没有专上教育经验的人更有可能参加非正式的继续教育活动。 35%的样本表明其雇主在过去一年中向他们提供了培训计划。不到一半的零售组织提供了提高特定业务技能的机会。领导,决策和谈判技巧是零售商最常提供的三种技巧。零售购买者选择了决策,谈判和人际交往能力作为最重要的三项业务技能。统计分析表明,在零售购买者对技能的重视程度之间存在几种积极的关系。在定性和定量分析技能之间以及在分析和沟通技能之间发现了一种关系。受访者主要是男性,年龄在31至45岁之间,至少大学一年。大多数买家受雇于零售量介于之间的零售组织;贸易出版物和经济趋势报告是零售组织最常提供给买家的信息来源。但是,除了经济趋势报告之外,买家还将客户资料评为最重要的参考。购买者最常使用电视和广播新闻媒体来获取有关时事的信息。40%的受访者预计在未来三到五年内会发生职业变化。该组中的大多数人都受过大学教育,年龄在40岁以下,具有7至15年的购买经验。这一发现为早期的研究和文章提供了支持,这些研究和文章确定了中层管理人员的高离职率。

著录项

  • 作者

    KEAN, RITA MCKENNA.;

  • 作者单位

    The University of Nebraska - Lincoln.;

  • 授予单位 The University of Nebraska - Lincoln.;
  • 学科 Adult education.
  • 学位 Ph.D.
  • 年度 1984
  • 页码 129 p.
  • 总页数 129
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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