Job stress: An investigation of the impact of gender and other workplace diversity issues on the causes, costs, consequences, and constructive coping strategies of job stress.

摘要

This research study was designed to investigate the relationship of the impact of work-related stress and stressors on employees by testing for relationships between demographic independent variables (i.e., age, ethnicity, gender, cross-cultural impact and educational level) and utilization of Constructive Thinking (CT) as a job stress coping strategy. The data for the study were provided by non-front line personnel employed by multiple manufacturing firms in the U.S.A., Canada and United Kingdom. Epstein's (1993) Constructive Thinking Inventory (CTI) and a personal demographic data sheet were used to assess the hypothesized relationships. Data was compiled from 208 respondents.; The conclusions reached supported the research questions. The individual employee demographic variables were found to be a basis for relating potential reactions to workplace-induced stressors for particular Global scales or subscales for four of the null hypothesis. This was for true for all scales when reviewing the relationship between the cross-cultural impact demographic variable and the subscales and Global scale. It was also shown that CT theory can provide a classification methodology for determining which type of coping strategy to employ once the relationship between the demographic variable and the specific CTI subscale was statistically proven.