Adoption of voice over Internet protocol by North American service operators.

摘要

This research examines the adoption of voice over Internet protocol (VoIP) technology by North American service operators. Data on 203 service operators, 108 partnerships of four major service operators, and 85 network standards approved during the study period of 1995 to 2004 were used to: (i) examine how company size and product type vary across adoption stages, (ii) identify temporal patterns, (iii) examine the attributes of partnerships formed by service operators and (iv) examine the association of network standards to adoption stages. The results are relevant to executives responsible for VoIP businesses, researchers interested in temporal patterns, market analysts and VoIP equipment suppliers.