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南非用户的微信钱包服务使用意愿影响因素研究

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目录

List of Abbreviations

Chapter 1 Introduction

1.1 Background

1.2 Problem Definition and Motivations

1.3 Research Purpose and Scientific Contribution

1.3.1 Research Purpose and Significances

1.3.2 Scientific and Theoretical Contributions

1.4 Research Objectives and Questions

1.4.1 Research Objectives

1.4.2 Research Questions

1.5 Literature Review

1.5.1 WeChat wallet in the information Technology

1.5.2 Acceptance of WeChat payment among the consumers

1.5.3 Customer experience in using the WeChat wallet Payment

1.5.4 Motivation drives WeChat wallet usage behavior

1.6 Review on the Technological Acceptance Model

1.6.1 Reviews of TAM Related work

1.6.2 Extension of TAM related work

1.6.3 Application of TAM related work

1.7 Organization of the thesis

Chapter 2 Theoretical framework

2.1 Theoretical Research basis

2.1.1 The Innovation Diffusion Theory

2.1.2 Expectation Confirmation Model

2.1.3 Technology Acceptance Model

2.2 Adoption rate of Technology Acceptance Model

2.2.1 WeChat wallet adoption in South Africa

2.2.2 Research framework

2.2.3 WeChat wallet Technology perceptions by users

2.3 The gap between WeChat in China and WeChat in South Africa

2.4 Summary

Chapter 3 Research Methodology

3.1 Research Design

3.2 Research instrument and measurement

3.3 Data Collection

3.4 Structural Equation Modeling (SEM) Analysis

3.4.1 Model measurement analysis

3.4.2 Constructs reliability and validity

3.4.3 Common method bias test

3.5 Summary

Chapter 4 Consumers’ willingness to accept and use WeChat Wallet P2P service in South Africa

4.1 Theoretical Model and Hypotheses Development

4.1.1 Relationship between Security and Privacy concern

4.1.2 Influence of Trust of WeChat payment on Privacy concern

4.1.3 Direct relationship between Trust and P2P Intention to transaction

4.1.4 Perceived ease-of-use (PEOU) and Relative Advantages

4.1.5 Perceived Privacy concerns and behavioral Intension to P2P transaction

4.1.6 Perceived relative advantage and P2P intension to Transaction

4.2 Results and findings

4.2.1 Results

4.2.2 Findings

4.3 Research Contributions

4.3.1 Theoretical Contributions

4.3.2 Limitations and Future Directions

4.4 Summary

Chapter 5 Consumers’ Acceptance Intentions to use SNAPnSAVE Application in South Africa

5.1 Theoretical model

5.2 Hypotheses formulation

5.2.1 Direct effect between perceived Trust of application and risk

5.2.2 Influence of Trust on Developers reputation

5.2.3 Perceived risk on the intension to use SNAPnSAVE

5.2.4 Developer’s reputation perception on Intention to SNAPnSAVE

5.3 Result and findings

5.3.1 Results

5.3.2 Findings

5.4 Contributions

5.4.1Theoretical Contribution and Practical implications

5.4.2 Limitations and Recommendations

5.5 Summary

Conclusions

参考文献

Appendices

Papers published in the period of Ph.D. education

声明

致谢

Resume

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著录项

  • 作者

    Matemba Elizabeth Damian;

  • 作者单位

    哈尔滨工业大学;

  • 授予单位 哈尔滨工业大学;
  • 学科 工商管理
  • 授予学位 博士
  • 导师姓名 李国鑫;
  • 年度 2019
  • 页码
  • 总页数
  • 原文格式 PDF
  • 正文语种 chi
  • 中图分类 TN9F72;
  • 关键词

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