Chapter1 Introduction
1.1 Background, Objectives and Significance of the Study
1.2 Significance of the Study
1.3 Literature Review
1.4 Statement of the Problem
1.5 Objectives of the Study
1.6 Research Questions
1.7 Content of the Thesis
Chapter 2 Theoretical Framework
2.1 Introduction
2.2 Definition of Performance Appraisal and Performance Management
2.3 Objectives of Performance Management and Performance Appraisal
2.4 Perceptions about Staff Performance Appraisal
2.5 Challenges to Effective Staff Performance Appraisal
2.6 The System should Provide for Monitoring and Evaluation
2.7 The Methods and Techniques of Performance Appraisal
2.8 Uses of Performance Appraisals
2.9 Performance Appraisal and Employees Performance
2.10 Conceptual Framework of an Effective Performance Appraisal System
2.11 Chapter Summary
Chapter 3 Research Methodology and Organizational Profile
3.1 Research Design
3.2 Population of the Study
3.3 Sampling Procedures
3.4 Instrument for Data Collection
3.5 Pre-testing of Instrument
3.6 Data Collection Procedures
3.7 Data Analysis Procedures
3.8 Organizational Profile of AMA
3.9 Chapter Summary
Chapter 4 Presentation of Results and Findings
4.1 Introduction
4.2 Demographic Information of Respondents
4.3 Responses on the Processes and Procedures of Performance Appraisal Systems at AMA
4.4 Employees’ Views on Staff Performance Appraisal at AMA
4.5 Challenges Associated with Effective Staff Performance Appraisal at AMA
4.6 Measures that could be Used in Ensuring Effective Staff Performance Appraisal
4.7 Chapter Summary
Chapter 5 Summary, Recommendations and Conclusions
5.1 Summary of Findings
5.2 Recommendations
5.3 Limitations
5.4 Suggestions for Future Research
Conclusions
参考文献
Appendix
APPENDIX 1
APPENDIX 2
List of Abbreviations and Acronyms
声明
致谢
Resume
