声明
Chapter 1 Introduction
1.1 Research background
1.2 The research aims and significance
1.2.1 The research aims
1.2.2 The research significance
1.3 Research status of mobile government adoption at home and abroad
1.3.1 Research status of mobile government adoption at abroad
1.3.2 Research status of mobile government adoption at home
1.3.3 A summary of the research status of mobile government adoption at home and abroad
1.4 The main contents and methods of the research
1.4.1 The key contents of the research
1.4.2 Methods of the research
1.4.3 Technical route
Chapter 2 The theoretical basis of research on the influencing factors of the adoption of mobile government security response system
2.1 The concept and classification of mobile government affairs
2.1.1 The concept of mobile government affairs
2.1.2 The classification of mobile government affairs
2.2 The driving factors and dimensions of mobile government affairs
2.2.1 The driving factors of mobile government affairs
2.2.2 Dimensions of mobile government affairs
2.3 Traditional emergency response system and the use of mobile technology in crisis management
2.3.1 Traditional emergency response system (ERS)
2.3.2 Use of mobile technology in security/crisis management
2.4 Mobile government penetration and establishment of m-govt security response system
2.4.1 Penetration of mobile government services in Pakistan
2.4.2 The m-govt security response system
2.5 Relevant theory and analysis of influencing factors of the adoption of mobile government security response system
2.5.1 Theories relevant to the adoption of technology
2.5.2 The other auxiliary theories
2.5.3 Theoretical analysis of barriers to adoption of mobile government
2.5.4 Theoretical reasoning of influencing factors for adoption of mobile government security response system
2.6 Chapter summary
Chapter 3 Research model and hypotheses for the influencing factors of the adoption of mobile government security response system
3.1 Problem description and model formulation
3.2 Research hypothesis for awareness
3.3 Research hypotheses for attitude to use
3.3.1 Perceived compatibility and intention to use m-govt SRS
3.3.2 Perceived usefulness and intention to use m-govt SRS
3.3.3 Availability of resources and intention to use m-govt SRS
3.4 Research hypotheses for information quality characteristics
3.4.1 Accuracy and intention to use m-govt SRS
3.4.2 Completeness and intention to use m-govt SRS
3.5 Research hypotheses of means of uncertainty reduction
3.5.1 Transparency and intention to use m-govt SRS
3.5.2 Trust and intention to use m-govt SRS
3.6 Research hypotheses for channel characteristics
3.6.1 Convenience and intention to use m-govt SRS
3.6.2 Personalization and intention to use m-govt SRS
3.7 Research hypothesis for perceived response time
3.8 Research hypotheses of mediating factors
3.8.1 The mediating role of perceived usefulness
3.8.2 The mediating role of Transparency
3.8.3 The mediating role of trust
3.9 A research model for the adoption of the m-government security response system
3.10 Chapter summary
Chapter 4 The empirical analysis of the influencing factors of the adoption of mobile government security response system in Pakistan
4.1 Design of the research
4.1.1 Formulation and layout of the questionnaire
4.1.2 The scale used for the research
4.1.3 The target population of the study
4.1.4 The sampling technique used in the research
4.1.5 The sampling framework of research
4.1.6 The selection of the study sample size
4.1.7 Ethical consideration in data collection
4.2 The preliminary data analysis
4.2.2 Pilot testing
4.2.3 The process of data analysis
4.3 The screening analysis of collected data
4.3.1 Treatment of missing data
4.3.2 Descriptive statistics and normality tests
4.3.3 Screening of multivariate outliers
4.3.4 Analysis of common method bias and multicollinearity
4.4 Discussion on demographic results of the respondents
4.5 The empirical analysis and results of the measurement model
4.5.1 Convergent validity and reliability analysis
4.5.2 Discriminant validity analysis
4.6 The empirical analysis and results of structural equation modeling (SEM)
4.6.1 Path analysis for hypothesis testing
4.6.2 The results of mediating analysis
4.6.3 Discussion on results from the empirical analysis for hypotheses testing
4.7 The empirical analysis and discussion of artificial neural network (ANN) modeling
4.7.1 Artificial neural network (ANN) modeling
4.7.2 Validation of an artificial neural network model
4.7.3 The results of the sensitivity analysis
4.8 Chapter summary
Chapter 5 Designing the technical framework of mobile government security response system in Pakistan
5.1 The proposed technical framework of mobile government security response system
5.1.1 A basic flowchart of m-govt security response system
5.1.2 A basic flowchart of departmental activities in m-govt security response system
5.1.3 The architecture of m-govt security response system
5.2 Functions of service providers of mobile government security response system
5.2.1 The function of the police department
5.2.2 The function of the fire and rescue department
5.2.3 The function of hospital and healthcare departments
5.2.4 The function of the civil defense department
5.2.5 The function of the special task force
5.2.6 The function of security forces
5.3 Chapter summary
Chapter 6 Measures for the adoption of mobile government security response system in Pakistan
6.1 The implementation of mobile government security response system for crisis management in Pakistan
6.1.1 Identifying the type of crisis
6.1.2 Responsibility of government departments in crisis management
6.1.3 Role of mobile technology (m-govt SRS) in crisis management
6.1.4 Crisis or security response strategies for the m-govt security response system
6.2 Benefits of using mobile government security response system for crisis management in Pakistan
6.2.1 Accessibility to government services
6.2.2 Provision of crisis management services
6.2.3 Rapid exchange of information
6.2.4 Fight against crime
6.2.5 Development of trust in government services
6.2.6 Enhance interdepartmental coordination
6.3 Government role in stimulating the adoption of mobile government security response system in Pakistan
6.3.1 Development and implementation of the user-friendly system
6.3.2 The mobilizing enthusiasm of a citizen to use the m-government security response system
6.3.3 Implement strategies for interdepartmental collaboration
6.4 Chapter summary
Conclusion
参考文献
Academic publications during the doctorate degree
致谢
Appendix
