第一个书签之前
Abstract
摘要
Contents
1.1 Background of the Study
1.2 Situating the Research within the Proper Conte
1.3 Statement of the Problem and Research Question
1.4 Research Purpose and Contribution
1.5 Significance of the Study
1.6.1 Definition and Benefits of E-government
1.6.2 E-government Adoption Studies
1.6.3 Categorization of E-government
1.6.3.1 Government to Government (G2G)
1.6.3.2 Government to Citizens (G2C)
1.6.3.3 Government to Business (G2B)
1.6.3.4 Government to Employers (G2E)
1.6.3.5 Government to Civil Society Organizations
1.6.3.6 Citizens to Citizens (C2C)
1.6.4 Stages of e-government Development
1.6.4.1 Catalogue Stage
1.6.4.2 Transaction Stage
1.6.4.3 Vertical Integration Stage
1.6.4.4 Horizontal Integration Stage
1.6.5 Other E-government Development Models
1.7 Organization of the Remainder of the Thesis
2.1 Geographic and Demographic Profile Ghana
2.2 Key Economy Programs
2.3 New Public Management and E-government
2.4 Ghana’s E-government Rankings
2.5 E-government Development Index and World Ranki
2.6 Information and Communication Technology (ICT)
2.7 Internet Penetration and Indicators in Ghana
2.7.1 Mobile Broadband Penetration
2.7.2 Fixed Telephone Line Penetration
2.7.3 Internet Users per 100 Population
2.8 Background to E-government Development in Ghan
2.9 E-government Strategy of Ghana
2.10 Challenges of E-government Implementation
2.10.1 Lack of ICT Infrastructure
2.10.2 Digital Divide
2.10.3 Privacy and security issues
2.10.4 Financial Constraints
2.10.5 Leadership
2.10.6 Lack of citizens’ awareness of e-government
2.11 One Belt One Road (OBOR) –Key Funding Source
2.12 Summary
Chapter 3 Theoretical Framework and Methodology
3.1 Technology Adoption Theories
3.1.1 Theory of Reasoned Action (TRA)
3.1.2 Theory of Planned Behavior (TPB)
3.1.3 Technology Acceptance Model (TAM)
3.1.4 The Extended Technology Acceptance Model
3.1.5 Diffusion of Innovations (DOI)
3.1.6 Unified Theory of Acceptance and Use of Tech
3.2 Technology Acceptance Model (TAM)
3.2.1.1 Research Model
3.2.1.1Research Hypotheses Development
3.3 Research Methodology
3.3.1 Research Design and Methods
3.3.2 Research Approach
3.3.2.1 Qualitative Approach
3.3.2.2 Quantitative Approach
3.3.2.3 Mixed Method Approach
3.4 Data Collection Technique and Modes of Data An
3.4.1 Random Sampling
3.4.2 Clustered Sampling
3.4.3 Purposefully Sampling
3.4.4 Sample Population Size
3.4.5 Ethical Consideration
3.5 Case Study Approach
3.7 Summary
Chapter 4 Impact of Demographic Factors on E-gover
4.1 Demographic Factors
4.2 Direct Impact of Demographic Factors
4.2.1 Direct Impact of DF on perceived usefulness
4.2.2 Direct Impact of DF on perceived ease of use
4.3 Moderation Role of Demographic Factors
4.3.1 Age as a Demographic Factor
4.3.1.1 Age Moderates on PU and Intention to Use e
4.3.1.2 Age moderate the impact of perceived ease
4.3.2 Gender as a Demographic Factor
4.3.2.1 Gender positively moderate the impact of P
4.3.2.2 Gender positively moderates the impact of
4.3.3 Education as a Demographic Factor
4.3.3.1 Education will positively moderate the imp
4.3.3.2 Education positively moderates the impact
4.4 Perceived Usefulness of E-government Services
4.5 Perceived Ease of Use of E-government Services
4.6 Mediating Effect of PU on PEOU and IU
4.7 Summary
Chapter 5 Predictors of E-government Services Adop
5.1 E-government Service Quality
5.1.1 Perceived Service Quality
5.1.2 Efficient Public Service Delivery
5.2 Transparent and Accountable Government (TAG)
5.3 Citizens Trust in E-government
5.3.1 Trust in Government
5.3.2 Trust in the Internet (Technology)
5.4 Self-efficacy Theory
5.4.1 Computer Self-efficacy
5.4.2 Computer Self-efficacy Moderates PEOU and IU
5.4.3 Moderating effect of computer self-efficacy
5.5 Other Demographic Information
5.6 Reliability Test
5.7 Descriptive Statistics and Pearson Correlation
5.8 Multiple Regression Analysis
5.9 Gender Differences
5.10 Structural Equation Model (SEM)
5.11 Summary
Chapter 6 Adoption of E-government Services - A Co
6.1 Qualitative Comparative Analysis (QCA)
6.2 Approach
6.2 Intention to Use E-government Services: A Case
6.2.1 E-Government Rankings
6.2.2 E-Government Rankings of China and South Kor
6.3 Demographic Statistics
6.4 Descriptive Analysis, Correlations, and Reliab
6.5 Causal Effects of Variables
6.6 Moderating effect of Citizen Trust
6.6.1 Moderating Effect of Citizen Trust on the Re
6.6.2 Moderating effect of citizen trust on the re
6.6.3 Moderating effect of citizen trust on the re
6.7. Gender differences
6.8 Readiness to Use E-government Services in the
6.8.1 Demographic Statistics
6.8.2 Regression Analysis
6.9 Comparative Analysis
6.10 Summary
Conclusion
References
Appendix A: Questionnaire Instrument
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