Perspectives on Future Global Formulation and Product Design

摘要

To begin with, everyone needs to understand the power behind this industry, the power of cleaning, and the incredible variations on the theme of cleaning. In preparing my remarks for this meeting, I asked myself a question: "What has not changed in our industry since we last met?" Without a moment's hesitation, I answered: "our focus on the consumer." We have all been completely focused over the years on making people's lives better and easier. And how have we done it? With innovation. Innovation that not only comes out of laboratories, but also in marketing, manufacturing, and supply. We are not a commodity business. It is innovation that is the lifeblood of our industry. And in the future, consumers in both developed and emerging markets, will demand an even higher quality of life through innovation.