DESIGN TEAM CONVERGENCE: THE INFLUENCE OF EXAMPLE SOLUTION QUALITY

摘要

This study examines how engineering design teams converge to a common understanding of a design problem and its solution, how that is influenced by the information given to them before problem solving and how it is correlated with quality of produced solutions. To understand convergence, a model of the team members' representations was sought through a cognitive engineering design study, specifically examining the effect of the introduction of a poor example solution and a good example solution prior to problem solving. Latent Semantic Analysis (LSA) was used to track the teams' convergence. Introducing a poor example solution was shown to have a slowing effect on teams' convergence over time and quality of design, while the good example solution was not significantly different than the control (no example solution) in its effects on convergence, but did cause higher quality solutions. This may have implications for design team performance in practice.