A Socio-technical Approach to Social Learning in Organisations: A Study ofTwo Settings in the Australian Defence Organisation

摘要

Researchers are increasingly employing qualitativernmethods, specifically ethnography, to gain anrnunderstanding of social, organizational and informationrnsystems interactions. This paper reports on thernmethodologies used and the findings of the researchrnconducted by the Enterprise Social Learning Architecturern(ESLA) team of the Defence Science and TechnologyrnOrganization. The ESLA task is a three-year researchrnstudy investigating social learning within the AustralianrnDefence Organization (ADO).