Orchestrating an Institution-Wide Transition to Google Calendar

摘要

Since the late 1990s, Lehigh University utilized a group calendaring system named Oracle Calendar. Pressured by more advanced customer expectations, rising licensing costs, and an ever-increasing number of trouble reports, Lehigh University investigated the possibility of migrating to Google Calendar. Lehigh University ultimately decided to make the transition and it is pleased to share its experience with other institutions. In addition to the history of Oracle Calendar, this paper will address how Google Calendar was beta-tested, how clients were trained in its use, the mechanics of the actual transition, and the feedback received from customers.