Intelligent decision support for road mapping a technology transfer case study with seimens corporate technology

摘要

In this paper, we describe a technology transfer case study with Siemens Corporate Technology, Systems and Engineering in Munich, Germany in which intelligent decision support was provided for road mapping of the services provided by this unit. The challenge was to provide roadmaps for optimal success in order to achieve maximum market competitiveness and customer satisfaction while simultaneously balancing the resources, business rules, risks, constraints and priorities of different stakeholders and customers around the world. The paper thus describes how ReleasePlanner, a cutting edge technology based on hybrid intelligence developed by the Laboratory for Software Engineering Decision Support at the University of Calgary was used to provide decision support. The technology transfer process and its impact at Siemens are reported.