Identification of Socio-Technical Risks and Their Correlations in the Context of Digital Transformation for the Manufacturing Sector

摘要

In order to remain competitive, many companies are undergoing the digital transformation to exploit the potential of digitization. However, digital transformation faces various risks that affect technology, employees, and organizations in equal measure. In the sense of the socio-technical systems approach, interactions prevail within the dimensions of human, technology and organization, which have to be considered as complexity drivers for risks. Currently, there is no transparent overview of existing socio-technical risks and their correlations that enables companies to enforce an efficient risk management for digital transformation. This paper identifies sociotechnical risks based on a literature review and examines their interactions.