Using Log-Data as a Starting Point to Make eHealth More Persuasive

摘要

Despite the large number of eHealth projects to date and the positive outcomes of evaluation studies, the adherence to eHealth interventions is lower than expected. To understand how persuasive technology can influence the adherence to eHealth interventions process data (log-data) about the usage of technology (system and content) can provide a starting point for employment of persuasive features into the design of technology. The log-data of the usage of an eMental health intervention used as an example in this paper, contained a record of actions taken by each participant with for each action the following information: user-id; action type; action specification; time and day. The log-data showed critical episodes for employment of persuasive components to increase adherence: episodes to determine the willingness to follow a therapy, awareness of their non-coping strategies, adoption of "new" skills for behavior change.