The Research on Satisfaction Degree of Readers in the Library of Independent College—Take the Library in Applied Technology College of Soochow University as an Example

摘要

The library acts as one of the main support systems in teaching and researches of colleges and universities, and the satisfaction rate of readers has great significance for the management and services of library.The author of this paper first takes satisfaction rate of readers from library of publicly-owned secondary independent institute as an example, makes use of survey and factor analysis to conduct researches on the readers satisfaction rate of library in independent college and gets the conclusion: the satisfaction degree of readers in the library of independent college is mainly influenced by five aspects such as librarian services and effects, library facilities conditions, information resources assessment, environmental factors and convenience degree to get access to information, among which the service attitude and effects have the greatest impact on readers' satisfaction rate. Meanwhile, the students in independent college have a higher satisfaction rate on student assistants than other official librarians.