QFD Applications in the Automotive Steering System Development

摘要

Converting the customer's need into product requirements and making effort to realize the initial need in all phase from concept design to serial product is the key that automobile can fulfill consumer's need before introduction to the market. Applying quality function deployment to summarize the customer's need on vehicle and using analysis hierarchy process to rank need according to need's importance, converting the vehicle need to steering system need by method of 2nd deployment and evaluate the benchmarks' performance and degree of satisfaction to set up the target for every steering system need, special designs for the typical needs with parametric adopt to different vehicles. Define task for each member of project team by work breakdown structure and archive the quality target for each work package into documents, set up regular project meeting to track and monitor the issues solving progress. It really makes very good effort on the design results.