ISO 8000-61 DATA QUALITY MANAGEMENT STANDARD, TDQM COMPLIANCE, IQ PRINCIPLES

摘要

The adverse effect of poor quality data is a widely-recognized problem in large and small companies, ranging from finance and health care to manufacturing and processing. Poor data quality can increase operational costs and risk and decrease customer satisfaction. Many approaches to data quality management have been proposed to help organizations address this problem. Recently the International Organization for Standardization (ISO) developed and published ISO 8000 Part 61, Data Quality Management: Process Reference Model. The purpose of this paper is to give an overview the standard and how it incorporates generally accepted information quality principles. The paper also provides an analysis of how the ISO 8000 standard incorporates the Total Data Quality Management (TDQM) methodology developed by the MIT Chief Data Officer and Information Quality Program.