Towards a Methodology of Data Management Metrics

摘要

Gaining competitive advantage is dependent upon an organization’s ability to effectively leverage high quality data in business processes. Key Performance Indicators (KPIs) are frequently used to measure progress toward business objectives and are prevalent in project management methodologies. In addition, Return on Investment (ROI) is used to determine the net worth of capital investments. However, current methodologies lack the ability to link improvements in data quality resulting from investments in data management projects to these organizational metrics. This research extends the existing concepts of ROI and KPIs to propose a methodology for deriving data management metrics to support data management decision making in alignment with an organization’s vision and strategic objectives.