Study on Relationship between User Awareness and QoE in Communication Delay on Smartphones

摘要

Network delay may occur on the LTE (Long Term Evolution) network due to signaling spikes. This decreases quality of experience (QoE). In this paper, we propose a method for mitigating the effect of such a delay. Our method acts as "a concierge" to divert the attention of users away from delay. The biggest advantage of our method is that it can be implemented at lower cost (e.g. capital investment) compared to other methods. To evaluate our method, we conducted a comprehensive user experiment using crowdsourcing. The results show the effectiveness of our method.