USER RECEPTION ANALYSIS IN HUMAN RELIABILITY ANALYSIS

摘要

Human reliability analysis (HRA) has been considered for years in engineering design. However, the emphasis in the analysis has always been more on whether or not the pre-determined goals and requirements have been met, and less on issues related to human beings. That is, the human factors directly related to the user of the design have received relatively less consideration. This paper first reviews the concepts of "reception," and how this term originally used in literary studies can be applied to design and engineering analyses. Through a case study of the design of street furniture, this paper illustrates the importance of "user reception analysis" in HRA. This paper advocating that users should be considered an active agent in the process of designing and developing products. Without a careful investigation and clear understanding of how a design will be received by users, a high degree of reliability cannot easily be obtained. Thus, designers need to conduct in-depth research and analyses to understand the needs, values, preferences, and aspirations of users, and also to find opportunity to prompt users to voice their ideas.