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A framework for enterprise social network assessment and weak ties recommendation

机译:企业社交网络评估框架和弱领域推荐

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Sociological theories of career success provide fundamental principles for the analysis of social links to identify patterns that facilitate career development. Some theories (e.g. Granovetter's Strength of Weak Ties Theory and Burt's Structural Hole Theory) have shown that certain types of social ties provide career advantage to individuals by facilitating them to access unique information and connecting them with a diverse range of others in different social cliques. The assessment of link types and prediction of new links in the external social networks such as Facebook and Twitter have been studied extensively. However, this has not been addressed in the enterprise social networks and especially the prediction of weak ties in the context of employee career development. In this paper, we address this problem by proposing an Enterprise Weak Ties Recommendation (EWTR) framework which leverages enterprise social networks, employee collaboration activity streams and the organizational chart. We formulate weak ties recommendation as a link prediction problem. However, unlike any generic link prediction work, we first validated explicit enterprise social network with a set of heterogeneous collaboration networks and show assessment improves the explicit network's effectiveness in predicting new links. Furthermore, we leverage assessed social network for the weak ties prediction by optimizing the link prediction methods using organizational chart information. We demonstrate that optimization improves prediction accuracy in terms of AUC and average precision and our characterization of weak ties to a certain extent aligns with Granovetter's and Burt's seminal studies.
机译:职业成功的社会学理论为分析社会链接提供了基本原则,以确定促进职业发展的模式。一些理论(例如Granovetter的弱领带理论和Burt的结构孔理论)表明,某些类型的社会领带通过促进他们访问独特信息并将其与不同的社会群体中的各种其他人连接来提供职业优势。广泛研究了对Facebook和Twitter等外部社交网络中的链接类型和对新链路的预测,已被广泛研究。但是,这尚未在企业社交网络中得到解决,特别是在员工职业发展范围内对弱联系的预测。在本文中,我们通过提出利用企业社交网络,员工协作活动流和组织结构图来解决这一问题的解决问题,该建议(EWTR)框架。我们制定薄弱的关系推荐作为链接预测问题。然而,与任何通用链路预测工作不同,我们首先通过一组异构协作网络验证了显式企业社交网络,并显示评估提高了明确的网络在预测新链接方面的有效性。此外,我们利用使用组织图信息优化链路预测方法来利用评估的社交网络来预测弱领带预测。我们证明优化在AUC和平均精度方面提高了预测准确性,以及我们对一定程度的弱联系的表征与甘蓝和Burt的精髓研究方向。

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