The absence of maintenance policies in health care services: Case studies

摘要

The article intends to present a discussion of recent accident cases which occurred in health service units in Brazil. The costs related to failures or accidents in hospital environment are associated to large financial and social harm. The adverse events were analyzed at three different hospitals. The analyzed cases demonstrate the disappointment in appropriate maintenance policies. The global conclusion of the article indicates the need of professionalizing the maintenance management in hospital environment.