Government's ICT project failure factors: A revisit

摘要

Successful implementations of Information and Communication Technologies (ICT) projects act as strong foundations supporting government transformation programmes. The aim of this research is to revisit the failure factors linked to certain government's ICT projects. The study analyzes the current gap between failure factors in Malaysian government agencies (practice) as compared to the literature consulted (theory). Project management factors and process factors are the two major factors that contributed to ICT project failures in the Malaysian government. We believe that this finding should be studied further.