Understanding the Effect of Deterrence Mechanisms on Cyberloafing: Exploring a General Deterrence Model with a Social Perspective

摘要

As the use of the Internet has grown, so have new ways for employees to loaf. Cyberloafing has become a pervasive problem for firms. Information systems researchers have suggested that a deterrence approach through the use of acceptable use policies for Internet-based applications coupled with Internet monitoring mechanisms can be an effective way to reduce cyberloafing without actively blocking websites and impeding on the positive aspects of the Internet. However, the effectiveness of the deterrence approach is still in question due to inconsistent results in existing research. This study aims to reconcile these inconsistencies by exploring how other factors interact with the deterrence model. We propose that the deterrence model will affect more deviant types of behaviors differently than those that are perceived to be more socially acceptable. We also suggest that employees will self-impose expected ramifications or sanctions on themselves when they expect to get caught cyberloafing.