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Foldering Vociemall Messages by Caller Using Text Independent Speaker Recognition

机译:呼叫者使用独立于文本的说话者识别功能将Vociemall邮件夹入文件夹

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The ability to automatically scan voicemail messages for content and caller identity cues would be a useful service. This paper describes a system which automatcally files voicemail messages into caller folders using text independent speaker recognition techniques. Callers are represented by Gaussian mixture models (GMM's). The speech for an incoming message is processed and scored against caller models created for a subscriber. A message whose matching score exceeds a threshold is filed in the matching matching score exceeds a threshold is filed in the matching caller folder; otherwise it is tagged as "unknown". The subscriber has the ability to listen to an "unknown" message and file it in the proper folder, if it exists, or create a new folder, if it does not. Such subscriber labelled messages are used to train and adapt caller models. The system has been evalauted on a database of voicemail messages collected at AT&T Labs. A set of 20 callers from this database is designated as "ingroup". Each of these callers has recorded at least 20 messages totalling 10 or more minutes in duration. A distinct set of 220 messages, each from a different caller, are designated as "outgroup". representative performance figures with threshold parameters set to ensure that out-group acceptance is low compared with ingroup rejection are the following. The average ingroup message rejection rate is 11.0
机译:自动扫描语音邮件中的内容和呼叫者身份提示的功能将是一项有用的服务。本文介绍了一种系统,该系统使用独立于文本的说话者识别技术将语音邮件自动归档到呼叫者文件夹中。呼叫者由高斯混合模型(GMM)表示。根据为订户创建的呼叫者模型对传入消息的语音进行处理并对其评分。匹配得分超过阈值的消息被存储在匹配的呼叫者文件夹中;匹配得分超过阈值的消息被存储在匹配的呼叫者文件夹中。否则将其标记为“未知”。订户有能力收听“未知”消息并将其归档在适当的文件夹(如果存在)中,或者创建一个新的文件夹(如果不存在)。这种带有用户标记的消息用于训练和调整呼叫者模型。该系统在AT&T实验室收集的语音邮件消息数据库中得到了高度评​​价。该数据库中的一组20个呼叫者称为“组内”。这些呼叫者中的每一个都记录了至少20条消息,总计持续10分钟或更长时间。分别来自不同呼叫者的220条消息的不同集合被指定为“ outgroup”。以下是设置阈值参数以确保组外接受度比组内拒绝低的代表性性能数据。组内平均邮件拒绝率为11.0

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