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A group communication support system in a software development project based on trouble communication model

机译:基于故障通讯模型的软件开发项目中的团体通讯支持系统

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A group communication support system in a software development project with problems is discussed. A communication process in the real project is analyzed, and a communication model based on the analysis is proposed. Emphasis is placed on the communication in case of trouble. The process is modeled using charge, competence and knowledge of each member in the project. A group communication support system named CACTUS (Computer Assisted Communication Tool for Urgent Support) is developed based on the model. The use of the system is discussed.
机译:讨论了软件开发项目中存在问题的小组沟通支持系统。分析了实际项目中的沟通过程,提出了基于该分析的沟通模型。发生故障时,重点放在通讯上。使用项目中每个成员的职责,能力和知识对过程进行建模。基于该模型,开发了名为CACTUS(紧急支持的计算机辅助通信工具)的组通信支持系统。讨论了该系统的使用。

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