Academia's role in the total quality management movement

摘要

A symposium on the role of academia in national competitiveness and total quality management was held on 18-20 July 1990 in Morgantown, WV. Prominent leaders from academia, industry and government were invited to provide a national perspective. A significant amount of time was spent on identifying, discussing and resolving critical issues. A major outcome of the symposium was the formation of a government, industry and academia network which will result in long-term partnerships. Twelve points suggested by the teams will be critical in forming partnerships and in implementing TQM at academic institutions.