Acceptance of the technologies deployed for the development of online public services and systems used by elderly

摘要

Accepting ICT-based online public services is an important topic of research. The paper addresses models of adoption and acceptance of new technologies with reference to the seniors. These models are compared in terms of acceptability factors. An analysis of the challenges and obstacles regarding the acceptance of technologies by elderly people is presented. In addition, as a case study on the technologies, the acceptance of the mobile phone by the older people and the Senior Technology Acceptance and Adoption Model are presented. Finally, a group of determinants related to the acceptance by elderly people of mobile phone is extracted.