NASA's Deep Space Network (DSN) recently underwent a paradigm shift in its operations approach called Follow the Sun Operations (FtSO) in an effort to increase efficiency for forthcoming expansion of the network. This change requires each Deep Space Communications Complex (DSCC) to remotely control the other two complexes during their local day shift, in contrast to locally controlling only their own antennas 24x7. Remote operations increases the workload of each complex during their day shift, specifically that of the Link Control Operators (LCOs), and presents a new challenge for planning and managing the distribution of responsibility for each link. A new DSN software assembly, the Link Complexity and Maintenance (LCM) software, was developed to support workload management for LCOs, as well as for planning site-local maintenance activities. The LCM deployment was a vital part of the transition to FtSO in November 2017. This paper discusses the architecture of LCM, its feature set, and lessons learned during its development and rollout.
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