The effect of civil servants workplace spirituality on organizational citizenship behavior in the Chinese context

摘要

Owing to the industry characteristics of civil servants which have special requirements on spirit of service and devotion, exploring the status quo and relationship of its workplace spirituality and organizational citizenship behavior makes a big difference to improve the capability and efficiency of government services. Through the survey of 468 civil servants in Beijing, the study found that the correlation coefficient of civil servants workplace spirituality and organizational citizenship behavior was 0.713. The results of regression analysis indicated that these two dimensions, sense of community and alignment between organizational and individual values, had a more significant influence on organizational citizenship behavior. Besides, it found that workplace spirituality had a stronger explanatory power in organizational citizenship behaviors directed to organization in this paper. Finally, the paper discussed the significance of the results in management and gave advice for future research.