Designing Relational Agents as Long Term Social Companions for Older Adults

摘要

Older adults with strong social connections are at a reduced risk for health problems and mortality. We describe two field studies to inform the development of a virtual agent designed to provide long-term, continuous social support to isolated older adults. Findings include the topics that older adults would like to discuss with a companion agent, in addition to overall reactions to interacting with a remote-controlled companion agent installed in their home for a week. Results indicate a generally positive attitude towards companion agents and a rich research agenda for virtual companion agents.