First International Workshop on Business Process Management in the Era of Digital Innovation and Transformation: New Capabilities and Perspectives (BPMinDIT)

摘要

The fundamental nature of many organizations is being rapidly transformed with the ongoing diffusion of digital technologies. In this era, organizations in many domains are challenged to question their existing business models and to improve or revolutionize them using new technologies. Many IT-based initiatives, such as Uber, Car2Go, DriveNow, Udacity, or Airbnb emerged, and disrupted traditional markets by making use of those digital technologies. To stay ahead of their competitors, even ICT giants, such as Google or Amazon, face the need to constantly evaluate and improve the value they oiler their customers.