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Optimising Incremental Generation for Spoken Dialogue Systems: Reducing the Need for Fillers

机译:优化口语对话系统的增量生成:减少对补白的需求

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Recent studies have shown that incremental systems are perceived as more reactive, natural, and easier to use than non-incremental systems. However, previous work on incremental NLG has not employed recent advances in statistical optimisation using machine learning. This paper combines the two approaches, showing how the update, revoke and purge operations typically used in incremental approaches can be implemented as state transitions in a Markov Decision Process. We design a model of incremental NLG that generates output based on micro-turn interpretations of the user's utterances and is able to optimise its decisions using statistical machine learning. We present a proof-of-concept study in the domain of Information Presentation (IP), where a learning agent faces the trade-off of whether to present information as soon as it is available (for high reactiveness) or else to wait until input ASR hypotheses are more reliable. Results show that the agent learns to avoid long waiting times, fillers and self-corrections, by re-ordering content based on its confidence.
机译:最近的研究表明,与非增量系统相比,增量系统被认为更具反应性,更自然,更易于使用。但是,以前关于增量NLG的工作尚未利用机器学习进行统计优化的最新进展。本文结合了这两种方法,展示了如何在Markov决策过程中将通常用于增量方法的更新,吊销和清除操作实现为状态转换。我们设计了一个增量NLG模型,该模型基于对用户话语的微转解释来生成输出,并能够使用统计机器学习来优化其决策。我们在信息表示(IP)领域中进行概念验证研究,在这种情况下,学习代理人需要权衡是否要立即提供信息(对于高反应性)还是要等到输入为止ASR假设更为可靠。结果表明,该代理可以通过根据其信任度对内容进行重新排序来学习避免漫长的等待时间,填充和自我更正。

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